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Android Call Recording: How To Get The Best Results

Not quite sure how to setup and use our Android Call Recording feature? Or maybe you HAVE set it up and even recorded a call, but when you listened to the recording something just didn’t sound right..

If we’ve hit the mark, then you’ll be glad to know that in this post we’ll show you how to maximize the chances of getting a perfect recording every time.

(If you are interested in iPhone Call Recording, we cover it in another post)

So let’s begin!

Finding The Best Android Call Recording Source

To better understand why call recordings aren’t always clear, you should understand how our Call Recording feature works.. Basically, when FlexiSPY first activates it tries to automatically find the best call recording method, and it has several sources to choose from.

Usually the microphone source works best, and it may choose that. But –  there may be a better recording source for your device.

Better Results Through Manual Settings

FlexiSPY sometimes can’t automatically find the best audio source. The reason is complicated, but the short version is that there are so many variations of android devices, all running on different networks, that FlexiSPY sometimes gets it wrong.

You’ll know that this happened if:

  • Only one side of the conversation gets recorded.
  • You can only hear static
  • The recorded voices sound distant

Fortunately, this is where manually setting the audio source can help. Through the manual settings you can test which source works best for the device that FlexiSPY is installed on.

Here’s how to manually set the audio source:

1.       Log into your online portal.

2.       Click Control Center.

3.       Click Call Controls.

4.       Click Set Audio Recording Source.

All the possible call recording sources will then appear.

set-audio-recording-source

Here’s a breakdown of the sources:

Microphone

This is the call recording source that FlexiSPY uses by default.

(Samsung devices work well on this setting)

Voice Call

This source uses both directions (known as uplink and downlink) to increase the chances of recording both sides of a call. It may not work with all devices though – if it fails it will result in the recording of only one side of the call.

AOSP

This is a proprietary recording source for all devices.

(non-rooted Motorola and Huawei Android devices should choose this source for best results.)

Legacy

This is the oldest and most stable form of call recording. But on newer Android devices both sides may not be recorded.

(If all other call recording sources produce unsatisfactory results, then use this.) 

ALSA 

This source is for rooted Android devices only.

So if you’re unhappy with Call Recording and the device is unrooted you’ll want to:

  1. Deactivate & Uninstall FlexiSPY from the device
  2. Root the device
  3. Reinstall & Reactivate FlexiSPY
  4. Set ALSA as the Call Recording source

Conclusion

There’s no universal Call Recording source that works for every Android device. But if you try all the sources we mentioned in this article, there’s a good chance that your recordings work just fine!

Comments

9 responses to “Android Call Recording: How To Get The Best Results”

  1. Salavat Ufa Avatar
    Salavat Ufa

    перевод плохой ничего не понятно……………

    1. FlexiSPYBlog Avatar

      Пожалуйста, отправьте билет нам по адресу: https://support.flexispy.com/ru

  2. FlexiSPYBlog Avatar

    Hi Helen,

    If the device is rooted you will get additional microphone recording features, but if it’s not rooted then additional recording options will not be available nor visible.

  3. FlexiSPYBlog Avatar

    iPhone Call Recording should work, but please be aware that if third party software that requires the microphone is also installed at the same time that a call is due to be recorded, it may result in the call being unable to be recorded.

  4. FlexiSPYBlog Avatar

    Hi Marie,

    Please understand that call recording can be interrupted depending on whether or not the microphone is being used at the time that the call is due to be recorded. If it’s being used, there’s no recording, if it is not being used, then there should be a recording.

  5. FlexiSPYBlog Avatar

    There aren’t presently any good solutions. Technically speaking, you could check the target device for any apps that may cause the recording disturbance, then remove that app. This would increase the chances of successful call recording because FlexiSPY can gain control of the microphone and complete the recording.

  6. FlexiSPYBlog Avatar

    Hi Mucho, thanks for the feedback. Glad to hear that recordings started working again 🙂

  7. FlexiSPYBlog Avatar

    Hi Moe. Sorry to hear this. This sounds like the device is being used at the time that the call is being recorded. If this is the case, the recording can fail.

  8. FlexiSPYBlog Avatar

    Hi MysteryT01,
    Thanks for writing and we are sorry to hear you are having difficulties with your Call Recording. If you have tried the settings and audio sources (More information here – https://blog.flexispy.com/android-call-recording/) then we suggest submitting a ticket to support.flexispy.com. One of our technical specialists will be able to take a look at the details of your issue and discuss with you further about how to resolve it.
    Best regards

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